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NATX strives to protect the privacy of its customers. We understand and respect your importance of privacy and adhere to strict guidelines to maintain confidentiality.

Voluntary information provided

The information collected by NATX website is restricted to data that is required to provide accurate service. We collect basic information like your name, telephone number, gender, address, email address, etc. that is required to complete a purchase. This information is used to respond to process your order, keep track of customer feedback, respond to your queries and improve our service to customers. We also access information that is volunteered by the customers under my account section.

Navigation and transaction information

Every time you access our website, we track your usage – pages visited, products viewed and the third party sites that led you to NATX website, even if you do not make any purchase on our site. All the information accessed is used to improve our site and personalize your shopping experience as well assist in planning advertisements and promotions of our site.

NATX does not ask for financial information and all the payments are processed by a third party who will not share or misuse your personal information as a part of the non-disclosure agreement signed by them.

Disclosure and use of personal information

All the information provided by the customers is used only to fulfill the purposes for which it was collected in the first place. We guarantee that the information shared by the customers on NATX website will not be divulged to third parties – marketing or advertising companies. Our product promotion mails will be sent via mail or mobile only to those customers who have signed for our mailing list. At any given time, customers can ‘unsubscribe’to our newsletter, if you choose to not receive information on our products.

Employees at NATX are trained to handle the personal information thereby upholding our privacy policy. All personal information of the customers that can be accessed through our website is kept in secure locations and protected from unauthorized access.

Accuracy of personal information provided

NATX banks on customers to inform us of any changes regarding the personal information shared. If we find any inaccurate or false information, we advise to change the details. In the event of finding any false information, NATX also has the rights to terminate your account without any intimation.

Security of information provided

We use an array of security measures like authentication and encryption tools to help protect the information disclosed by the customers. Further, we use secure servers when processing your order transactions. All credit card information provided by the customers is transmitted via Secure Socket Layer (SSL) technology, which is encrypted within our databases.

The credit/debit card payment transactions are carried through the secure payment gateways. To make sure you are using a secured gateway, check whether the website address is displayed as ‘https’ and not ‘http’. Further, check your browser status for a closed padlock symbol, which signifies you are viewing a secure web page.

Shopping guarantee

Every online transaction made by the customers on our website is 100% safe.

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